Privacy Policy
You Are Here, at Wellness at Home Shop!
We appreciate your trust in Wellness at Home Shop (henceforth "we" or "us"). This Privacy Statement has been formulated to comply with the relevant legislation and regulations of the United States. We strongly advise you to carefully review every section of this Policy, with particular attention to the sections pertaining to your critical interests, disclaimers, applicable laws, and dispute resolutions. Through your utilization of the services provided by Wellness at Home Shop, you demonstrate your commitment to comply with the terms and conditions outlined in this Privacy Policy.
We protect and hold the privacy rights of every internet user in the highest regard. With the intent of delivering more precise and customized services, your personal information will be collected and disclosed in adherence to this Privacy Policy. Moreover, such information will be managed with scrupulousness and accountability. Notwithstanding anything to the contrary stated in this Privacy Statement, we shall refrain from disclosing your information to the public or any external entity without your explicit assent. You agree to and acknowledge that we reserve the right to modify this Privacy Statement at any time and in our own discretion. You confirm that this Privacy Statement is an essential element of our User Agreement by providing your consent to it. Furthermore, you agree that compliance with this Privacy Statement is assumed as soon as you accept our User Agreement.
Definitions You Should Know
Below are definitions of key terms used on the Wellness at Home Shop website:
Account: A registered user account on Wellness at Home Shop.
US: Abbreviation for the United States, including territories such as Puerto Rico, Guam, and the US Virgin Islands
Cookies: Small text files stored on your PC, mobile device, or other devices, containing browsing history and other information.
Device: Refers to mobile phones, PCs, or other devices used to access Wellness at Home Shop.
User Information: Information required for registration, browsing, or using services on Wellness at Home Shop, as well as data generated during these processes.
Usage Data: Data automatically collected during website browsing or service usage.
Third-Party Service Provider: Any entity, apart from Wellness at Home Shop, providing services, software, or selling goods.
Partner: Includes carriers (e.g., DHL), third-party payment processors (PayPal, Stripe, Payoneer), e-commerce platforms (Shopify, WooCommerce), and other platforms (Shipstation, Shopmaster, Lazada, Shopee).
Essential Information: Information required for accessing our services. Failure to provide will affect the services provided.
Non-essential Information: Optional information provided by users, not affecting the services provided.
Dropshipping: A retail fulfillment method where the store does not keep the products it sells in stock. Instead, when a store sells a product, it purchases the item from a third party and has it shipped directly to the customer.
Fulfillment: The process of receiving, processing, and delivering orders to customers.
Inventory Management: The process of overseeing and controlling the ordering, storage, and use of inventory.
Customer Service: The support provided to customers before, during, and after purchasing products or services.
Our Legal Statement
By shopping at Wellness at Home Shop, you confirm that any personal information collected or provided to Wellness at Home Shop with your consent must be accurate, complete, legally compliant, and up to date. By providing this information, you agree that Wellness at Home Shop can independently validate the credibility of your personal data via credit institutions or linked bank accounts. By providing false, unauthorized, or incomplete personal information, you agree to be held responsible for any legal liabilities and repercussions that may ensue. Furthermore, you agree that Wellness at Home Shop reserves the right to suspend your services in such cases.
All Wellness at Home Shop products, technologies, programs, software, and data, including associated domains, trademarks, names, and other intellectual property, are the sole property of Wellness at Home Shop and its affiliates, unless otherwise specified. Without prior authorization from Wellness at Home Shop, unauthorized surveillance, duplication, transmission, exhibition, or downloading of these properties through robot or spider programs for personal or third-party use is strictly prohibited.
Your actions constitute the exclusive liability for all content that you upload, which can contain reviews, used items, texts, images, videos, and more. The provision of such content is for informational purposes only and should not be construed as an endorsement or verification of its authenticity by Wellness at Home Shop.
About the Information We Collect
Certain information is required for our services at Wellness at Home Shop. By accepting our services, you consent to providing or authorizing us to collect 9 types of Essential Information, including:
(1) Identification information, such as your name, address, and phone numbers.
(2) Payment information.
(3) Your location information.
(4) Name, addresses, and phone numbers listed in your Addresses.
(5) Comments and emails sent to us.
(6) Personal description and photograph in your profile.
(7) Information and documents regarding identity, including Social Security and driver's license numbers.
(8) Corporate and financial information.
(9) Device log files and configurations, including Wi-Fi credentials.
Non-essential Information, such as information voluntarily provided by you, information you choose not to provide, automatic information, and information from other sources, is optional. Although not mandatory, providing such information can assist us in improving our services and developing products.
You have the option to choose not to provide non-essential information, and our services to you will not be affected.
Information You Give Us: we receive and store any information you provide in relation to our Services, which includes information required during registration (excluding disclosed information of the corporate name and relevant business registration required by applicable law):
(1) Identification information such as your name, address, and phone number.
(2) Payment information.
(3) Your location information.
(4) Name, addresses, and phone numbers listed in your Addresses.
Information that you can choose not to provide:
(1) Comments and emails to us.
(2) Personal description and photograph in your profile.
(3) Information and documents regarding identity, including Social Security and driver's license numbers.
(4) Corporate and financial information.
(5) Device log files and configurations, including Wi-Fi credentials.
You can choose not to provide such information, but it can affect our services to some extent.
Automatic Information: At Wellness at Home Shop, we automatically collect and store certain types of information about your usage of our services, including interactions with content and available services. This data is gathered from your browser when using our website or service, including your IP address, browser type, language preference, date and time of visits, device type, operating system, webpage requests, email address and password, device location, and content interaction details like downloads and network specifics. We also collect device metrics, service metrics, and purchase and content use history.
Information from Other Sources: Additionally, we can legally obtain personal information from business associates. This may include updated delivery and address details from carriers or third parties to enhance order delivery. Furthermore, we may receive account information, purchase data, and page-view information from merchants with whom we have co-branded businesses or provide technical, fulfillment, advertising, or other services. Lastly, interactions with products and services from our subsidiaries, including paid listings, may also be collected.
Why Do We Collect Your Information?
Essential Information provided to Wellness at Home Shop is used for:
(1) Product and Service Provision: This includes processing orders, delivering products, facilitating payments, and communicating with you regarding orders, products, services, and promotional offers.
(2) Voice, Image, and Camera Services: When using our voice, image, and camera services, your input, images, videos, and other personal information are used to fulfill your requests and provide the requested service.
(3) Legal Obligations: Certain information may be collected and used to comply with legal requirements. This includes collecting user information for identification and other legal purposes.
(4) Communication: Your information will be used to communicate with you about Wellness at Home Shop services through various channels such as phone, email, and chat.
Non-essential information will be utilized for:
(1) Product and Service Improvement: This involves sourcing and improving our services, troubleshooting issues, analyzing performance, fixing errors, and upgrading the usability and effectiveness of Wellness at Home Shop services.
(2) Recommendations and Personalization: Your information will be used to suggest features, products, and services tailored to your interests, identify preferences, and personalize your experience with Wellness at Home Shop services.
(3) Fraud Prevention and Credit Risk Evaluation: Personal information may be used to protect users, Wellness at Home Shop, and others from fraudulent activities. Additionally, it may be used to evaluate credit risks through scoring mechanisms.
How Do We Handle Your Information?
User information is central to the operation of Wellness at Home Shop, and we are committed to safeguarding it from unauthorized access or disclosure. However, there are certain circumstances where sharing or disclosure of user information can occur:
(1) Information Sharing:
We may share information with Wellness at Home Shop's service providers or specific partners involved in our operations, ensuring the confidentiality of user information. Additionally, user information may be disclosed in compliance with legal requirements to enforce our User Agreement and protect the rights and property of Wellness at Home Shop, our users, or others. Non-personal user information may also be provided to third parties for marketing, advertising, or other purposes. For Facebook Users, Wellness at Home Shop may utilize your Facebook ID, name, email, first name, and last name for registration or login purposes, with the option for users to delete this information.
(2) User Information Transfer:
a) User information will only be transferred to others with explicit user consent.
b) In cases of merger, acquisition, or bankruptcy where user information constitutes a business asset, it may be transferred to the new corporate entity or organization, subject to this Privacy Policy. Otherwise, explicit user consent will be obtained.
(3) Disclosure of User Information:
User information may be disclosed with explicit user consent or under applicable laws, legal processes, legal departments, and enforceable government requests.
(4) Protection of Wellness at Home Shop and Other Parties:
User information may be disclosed when necessary to comply with the law, enforce our User Agreement, or protect the rights and property of Wellness at Home Shop, our users, or others. Information may also be exchanged with other companies and organizations to prevent fraud and reduce credit risk.
Except as outlined above, users will be notified when user information might be shared with third parties, and they retain the option to decline sharing such information.
Why Do We Use Cookies?
At Wellness at Home Shop, we use cookies, pixels, and other technologies collectively referred to as "cookies" to improve your browsing experience and provide essential features and services. These cookies are used for the following purposes:
Recognizing you when you sign in to use our services.
Providing product recommendations, personalized content, and customized features and services.
Keeping track of your specified preferences, including your preferences regarding interest-based ads.
We respect your preferences and allow you to manage them through Your Account. However, please note that some essential features of Wellness at Home Shop rely on cookies. For example, blocking or rejecting our cookies can prevent you from adding items to your cart, proceeding with payment, or accessing certain services that require sign-in.
Third parties, including search engines, measurement and analytics service providers, social media networks, and advertising companies, may also set cookies when you interact with Wellness at Home Shop services. These cookies are used to deliver relevant content, measure the effectiveness of ads, and perform services on behalf of Wellness at Home Shop. You can manage browser cookies through your browser settings. However, please be aware that blocking all cookies may result in some features and services not functioning properly. Wellness at Home Shop will only use cookies for the purposes stated in this Privacy Policy.
Our Data Protection Policy
We place a high value on protecting the confidentiality and security of your personal information at Wellness at Home Shop. Software and encryption protocols are in place to ensure the security of your data during transmission. User information is neither sold nor disclosed to third parties.
We use rigorous protocols to guarantee the collection of pertinent personal data and restrict data retention to the time specified in this Privacy Statement or as mandated by legal responsibilities. When managing credit card information, adherence to the Payment Card Industry Data Security Standard (PCI DSS) is of the utmost importance. Physical, electronic, and procedural safeguards are incorporated into our security procedures to protect the collection, storage, and disclosure of personally identifiable customer information. Furthermore, identification may occasionally be requested prior to the disclosure of personal information.
Our devices are outfitted with configurable security features that protect against illicit access and data loss. Preventing unauthorized access to your devices and password is our priority, particularly when utilizing shared computing resources. Additional security measures, including password encryption, are in place to safeguard against data loss, exploitation, or alteration.
Although every effort is made to uphold the utmost security protocols, it is critical to recognize that no system can be completely impervious to intrusions. Please promptly inform us of any unauthorized access or data breaches so that we can promptly implement the necessary measures. Our organization is fully dedicated to expeditiously apprising you of any security breaches and offering consultations regarding preventative or mitigating measures. In addition, when required, we will notify regulatory authorities of security breaches.
We are unable to ensure immaculate security in the domain of information technology, notwithstanding our utmost efforts. We are committed to mitigating potential risks and promptly and openly resolving any breaches to protect your personal information and maintain your confidence in our services.
Our Policy Regarding Children
Our website and services are intended for adults only, defined as individuals aged 18 or over, or individuals aged 16 or over whose primary means of support is income from labor, considering variations in legal definitions of adulthood across different countries or regions. Children should not create accounts without parental or guardian consent. Wellness at Home Shop does not sell products intended for purchase by children; rather, we offer children's products for purchase by adults. We only collect personal information from children with the explicit consent of their parent or guardian, in accordance with applicable laws. Any such information will be used or disclosed only as permitted by law or with the explicit consent of the child's parent or guardian, or for the protection of children. If we discover the collection of personal information from children without parental or guardian consent, relevant data will be promptly deleted.
Our Policy and Services Are Prone to Modification
By using Wellness at Home Shop services, you agree that any disputes regarding your usage or privacy will be governed by this Privacy Policy. If you have inquiries regarding our Privacy Policy, kindly contact us with specific details, and we will try to provide a prompt response. Please note that our business is evolving continuously, and as a result, our Privacy Policy may undergo changes. It is your responsibility to regularly review our website for any recent updates. Unless otherwise specified, the current Privacy Policy applies to all information we hold about you and your account. We are committed to upholding the promises outlined in this Privacy Policy and will not materially alter our policies and practices to diminish the protection of user information collected in the past without your explicit consent.
How Can You Get in Touch with Us?
For any inquiries, feedback, or suggestions, please reach out to us at info@wellnessathomeshop.com. We are committed to providing a timely response to all inquiries.
If you are dissatisfied with our response, particularly if your legitimate interests have been affected by our handling of your personal information, you have the option to engage with our customer support for resolution through amicable negotiation. Additionally, you retain the right to pursue legal action in a court with jurisdiction over Wellness at Home Shop's place of business in the US. We value your feedback and are dedicated to addressing any concerns you may have.